Memphis Web Programming

Thedosmann's Blog

THE LOST ART OF CUSTOMER SERVICE

THE LOST ART OF CUSTOMER SERVICE

customer service

40 years in customer service positions, ranging from sales, management, and various retail industries like restaurant, technical, and wholesale occupations have trained me in the knowledge of what customer service is.

The Face of "2020"
Printer issue - WSD port

At some point in life in the past several weeks something happened to my printer and it started having issues printing. The printer is an HP Deskjet 2600 series. The issue was print jobs would get jammed in the queue and I was unable to delete them. The process was:

wsd printer port I would print something

Conveyed Concept

Conveyed concept

concept12 years ago (2007) I wrote this article and placed it on Wikipedia. 10 years later they decide they don't like it and deleted it. 10 years! It went through a peer review and countless other revisions and checks. So, I'm cleaning it up and publishing on my site 2 years after they deleted.

 

ZombieLoad - A new but not so new threat

The latest threat to computers is the Zombieload vulnerability.

So many of the known threats to computer devices are because of how the software or hardware was created. The exploits and vulnerabilities we discover are flaws in how the system or code was constructed. Is it possible that we just didn’t have the tools we needed to test for security flaws?

zombieload exploit

NYT- Technology

  • Wednesday, June 23, 2021 - 22:17
    William P. Davis, Mary Williams Walsh and Coral Murphy Marcos
    Mr. McAfee, who has not been associated with the company that bears his name for more than two decades, was fighting extradition to the United States after his arrest in Spain.

  • Wednesday, June 23, 2021 - 20:00
    Edmund Lee
    The digital publisher is said to be on the verge of announcing a SPAC merger that would take the company public.

  • Wednesday, June 23, 2021 - 17:44
    Cecilia Kang and David McCabe
    A committee took its first vote in the early afternoon, advancing a bill that would increase the money companies pay government agencies when getting some mergers approved.

  • Wednesday, June 23, 2021 - 11:38
    Shira Ovide
    Facebook keeps dabbling in new things. Is it now an overstuffed mess, or a genius idea factory?

  • Wednesday, June 23, 2021 - 04:00
    Brian X. Chen
    With people splitting work hours between office and home, it can be a challenge to figure out what tools to use in which situation.

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